As SAP defines, Digital Transformation, is a fundamental rethinking of customer experience, business models and operations
Companies are using technologies at hand to come up with innovative ways to improve overall efficiency, deliver value to the customer and increase revenue. Mass customization, at a palatable consumer price point, being just one of the emerging capabilities organizations now have to impress the consumer and increase in revenue.
Digital Transformation is an achievable target but how do you go about it? Below we have outlined some of the considerations for you to deliberate over.