From Label Printing Errors to Incorrect Shipments: A Success Story
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A world-class resin and synthetic rubber manufacturer headquartered in North America was facing significant challenges in managing and printing their Right to Know (RTK) and product-specific labels. Before partnering with RTS Consulting (RTS), the customer manually extracted data from multiple subsystems and ERP systems to design and print product labels. Despite their efforts, the manual system resulted in frequent errors, delays, and shipping issues, leading to:
- Increased customer complaints
- Longer delivery times
- Product recalls and transportation costs
- Decreased sales due to non-compliance with customer label requirements
- After evaluating the costs of these issues, the customer selected RTS to implement a streamlined and effective solution.
SAP MII-Based Label Printing Solution
After a comprehensive analysis and blueprinting session, RTS Consulting proposed an automated labeling solutionusing SAP MII. This solution leverages SAP MII’s native connectivity to seamlessly integrate with other systems, enabling the automatic management and printing of Bar-Code and RTK labels from a single platform.
The solution automatically gathers data from any system, whether SAP-based or non-SAP, including SAP ECC, third-party Material Safety Data Sheets (MSDS), legacy ERP systems, and more. This ensures that all relevant label information—such as material, process order, compliance details, customer-specific data, and delivery information—is sent to the label management software for accurate and automatic printing.
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Key Benefits
Automated Label Management: The entire label management and printing process is automated, eliminating the need for manual data gathering.
Reduced Labeling Errors: Data is accurately collected and processed for each label, minimizing human error.
Accurate Shipments: Products are delivered on time and to the correct location, improving customer satisfaction.
Compliance Adherence: The solution ensures strict adherence to customer-specific and regulatory compliance requirements.
Overview
This SAP MII-based solution delivered by RTS Consulting transformed the manufacturer’s labeling process, reducing errors, ensuring compliance, and improving operational efficiency. With automated label printing and data management, the company saw a significant reduction in shipping errors and customer complaints, leading to improved delivery times and customer satisfaction.
For more information or to request a demo, contact:
Vic Briccardi, Partner
RTS Consulting – Automation
Email: [email protected]
Website: www.rtsperfectplant.com
